Legal
Terms & Conditions
Last updated: 10 June 2026
1. Definitions
In these Terms and Conditions, "Reach Australia Education Pty Ltd" (ABN 15 647 004 846) is referred to as the "Company", "we", "us", or "our". "Client", "you", or "your" refers to any person who uses our website or engages our services. "Services" means the migration consultancy and education counselling services we provide.
2. Scope of Services
The Company offers guidance on Australian migration and education pathways, including consultation, visa assistance, and application processing. While we provide professional advice and support, we do not guarantee visa approvals, admission into educational institutions, or employment outcomes, as these decisions rest with the relevant authorities and institutions.
3. Client Responsibilities
You agree to provide truthful, accurate, and complete information and to comply with all applicable legal requirements. You are responsible for the cost of any third-party services. When using our website, you must not upload harmful software or engage in any unlawful activity.
4. Fees and Payments
Fees are payable in accordance with the schedule agreed between you and the Company. Unless otherwise stated in writing, fees are non-refundable.
5. Cancellations and Refunds
Any cancellation must be provided to us in writing. Refunds, where applicable, depend on the stage of service completion and the Company’s refund policy at the time of cancellation.
6. Limitation of Liability
To the extent permitted by law, the Company is not liable for any indirect or consequential losses, or for decisions made by third parties such as the Department of Home Affairs or educational institutions. We do not guarantee that our website will be available at all times or free from errors.
7. Confidentiality and Data Protection
We protect your personal information in accordance with applicable privacy laws and our Privacy Policy. We only share your information where necessary to deliver our services or where required by law.
8. Dispute Resolution
In the event of a dispute, the parties will first attempt to resolve the matter amicably. If the dispute cannot be resolved, it will be referred to arbitration conducted under Australian law.
9. Amendments
The Company reserves the right to modify these Terms and Conditions at any time. Your continued use of our website or services after any change constitutes acceptance of the updated terms.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Australia.